Crews4U Privacy Policy
Effective Date: September 29, 2026
This Privacy Policy explains how Crews4U LLC (“Crews4U,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use the Crews4U website, accounts, employment marketplace, hiring tools, communications features, and related services (collectively, the “Service”).
By using the Service, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information Crews4U collects depends on how you use the Service.
Account Information
We may collect information such as your name, email address, phone number, account role, password-related authentication information, email-verification status, account-security information, and account settings.
Passwords are stored using a password hash rather than as readable plaintext passwords.
Candidate Profile and Résumé Information
Candidates may provide information including city, state, ZIP Code, professional headline, professional summary, years of experience, skills, certifications, availability, willingness to travel, trade interests, contact information, and résumé files.
Résumés may be stored by Crews4U so they can be associated with a candidate's profile and made available as part of the application and hiring process.
Employer and Company Information
Employers may provide company information including company name, website, industry, company size, year founded, phone number, LinkedIn company page, company description, city, state, ZIP Code, company logo, and information concerning company users and administrators.
Job and Application Information
We collect information associated with jobs and applications, including job titles, descriptions, locations, compensation information supplied by employers, job classifications, employment type, application messages, applicant contact information, résumé references, and application status.
Messages, Screening, and Interview Information
When candidates and employers use Crews4U hiring communications, we may store messages, screening questions and answers, interview requests and responses, interview dates and times, time zones, interview types, and interview details.
Saved Jobs and Job Alerts
We may store jobs you save and job alerts you create. Job alerts may include criteria such as a trade, ZIP Code, search radius, and whether the alert is active.
Location Information
Crews4U may process location information supplied by users, including city, state, ZIP Code, and geographic coordinates associated with users or job locations. This information may be used to provide location-based job search, matching, distance, service-radius, and related marketplace functionality.
Billing and Transaction Information
When an employer purchases a plan or job slot, Crews4U may maintain transaction and entitlement information such as the selected plan, subscription status, purchased job-slot expiration dates, Stripe customer identifiers, Stripe subscription identifiers, Stripe price identifiers, and checkout-session identifiers.
Payment transactions are processed through Stripe. Crews4U does not need to store full payment-card numbers in its application database in order to maintain these billing and entitlement records.
Reports and Moderation Information
If content or a user is reported, we may collect the report reason, report details, the type and identifier of the reported content or account, moderation status, administrator review information, and information relevant to investigating and resolving the report.
Technical, Security, and Usage Information
We may process technical and security information necessary to authenticate users, maintain sessions, apply rate limits, prevent abuse, diagnose errors, protect the Service, and operate website functionality. Depending on the technology involved, this may include browser or device information, request information, security events, session information, and similar operational data.
2. How We Use Information
Crews4U may use information to:
- create, authenticate, verify, maintain, and secure accounts;
- provide candidate profiles and employer company profiles;
- provide job search, matching, saved-job, and job-alert functionality;
- allow candidates to submit applications and résumés;
- allow employers to review and manage applicants;
- provide messages, screening tools, interviews, and application-status features;
- send account, application, message, interview, job-alert, billing, security, and other service communications;
- provide employer subscriptions and job-slot entitlements;
- process and reconcile transactions through payment providers;
- detect, investigate, and prevent fraud, abuse, spam, security incidents, and violations of our Terms;
- review user reports and moderate the Service;
- troubleshoot, maintain, secure, and improve the Service;
- maintain business and transaction records; and
- comply with applicable legal obligations and enforce our agreements.
3. Applicant Information Shared With Employers
When a candidate applies for a job, information associated with that application may be made available to the employer responsible for the posting. This may include the candidate's profile information, contact information, résumé, application message, qualifications, skills, certifications, availability, and information generated through subsequent hiring communications.
Employers that receive candidate information are responsible for using and protecting that information in accordance with applicable law and their own legal obligations.
4. Company Users and Administrators
Employer accounts may be associated with a company and may include company administrators and additional authorized users. Information associated with company hiring activity may be accessible to authorized users of that company according to their permissions and Crews4U's access controls.
5. Service Providers
Crews4U LLC uses third-party service providers to operate portions of the Service. Depending on the service provided, these providers may process information on our behalf.
Categories of providers may include hosting and application infrastructure, database services, payment processing, email delivery, security services, and artificial intelligence services.
Stripe
Crews4U uses Stripe for payment processing, checkout, subscription management, and related billing functions. Information necessary to complete and manage a transaction may be transmitted to or processed by Stripe. Stripe's handling of information is also governed by its own privacy practices.
OpenAI and Crewbie Moderation
Crews4U uses OpenAI technology as part of Crewbie's artificial-intelligence-assisted moderation functionality.
When an authorized Crews4U administrator requests a Crewbie analysis of a user report, information relevant to that report may be sent to OpenAI for processing. This may include the report type, report reason, report details, report date, identifiers associated with the reported material, and relevant context concerning the reported job, user, message, or other content being reviewed.
Crewbie is used to assist human administrators in evaluating reported content. It does not make hiring decisions and is not intended to make final enforcement decisions. Human administrators remain responsible for moderation decisions.
6. Communications and Notifications
Crews4U may send communications necessary to operate the Service, including email-verification messages, password-reset messages, application confirmations, employer application notifications, and other account or service-related communications.
Crews4U may also provide in-platform notifications concerning applications, messages, screening, interviews, offers, job alerts, and system events.
7. Cookies and Similar Technologies
Crews4U may use cookies or similar browser technologies when necessary to provide authentication, sessions, security, preferences, preview access, and other website functionality.
If Crews4U later introduces additional analytics, advertising, or tracking technologies that materially change these practices, this Privacy Policy may be updated accordingly.
8. Information Retention
Unverified Crews4U accounts may be automatically deleted after 30 days.
Other information may be retained for as long as reasonably necessary to operate the Service, maintain accounts and hiring records, provide purchased services, maintain transaction records, resolve disputes, investigate reports, prevent fraud or abuse, enforce agreements, protect users and the Service, and comply with legal obligations.
Closing a job does not necessarily delete applications, messages, interview information, or other records associated with that job.
Some information may remain in backups, security records, transaction records, or other systems for a period of time after account information is changed or deleted where reasonably necessary for legitimate operational or legal purposes.
9. Security
Crews4U uses administrative and technical measures intended to protect account, candidate, employer, application, and other information from unauthorized access, use, alteration, or disclosure. These measures include authentication and access controls and may include rate limiting and other security protections.
No internet service, database, or electronic storage system can guarantee absolute security. Users are responsible for protecting their passwords and account credentials.
10. Your Choices and Requests
Users may update certain candidate, employer, company, account, and settings information through the Service where those controls are available.
You may contact Crews4U LLC to request access to, correction of, or deletion of personal information associated with your account. Requests may be subject to identity verification and to information Crews4U LLC must or is permitted to retain for legitimate business, security, transaction, hiring-record, dispute-resolution, or legal purposes.
Privacy requests may be sent to admin@crews4u.com.
11. Legal and Safety Disclosures
Crews4U LLC may preserve, use, or disclose information when reasonably necessary to comply with applicable law, legal process, or lawful governmental requests; enforce agreements; investigate fraud, abuse, or security incidents; protect the rights or safety of users or others; or protect the integrity of the Service.
12. Business Changes
If Crews4U LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information associated with the Service may be transferred as part of that transaction, subject to applicable law.
13. Children's Privacy
Crews4U is an employment marketplace and is not designed or intended for children under 13. Crews4U does not knowingly seek to collect personal information from children under 13. If we learn that such information has been collected, we may take appropriate steps to delete it.
14. Changes to This Privacy Policy
Crews4U LLC may update this Privacy Policy as the Service, its features, service providers, business practices, or legal requirements change. The effective date at the top identifies the current version.
When appropriate, Crews4U may provide additional notice of material changes or request renewed acknowledgment or consent.
15. Contact
Questions or requests concerning this Privacy Policy or Crews4U's privacy practices may be sent to:
Crews4U LLC
Email: admin@crews4u.com